Richard Charon BDS Dental Practitioner (V.U.Manc.1975)

If you are not sure whether to contact us to make an appointment or to join our dental practice please read on.

We receive a steady stream of testimonials from our patients and I publish them here, with their permission, in their own words and unedited. They may help you to make a decision to call us.

6th Nov 2008

Dear Richard and Chris,

At the end of another long and complicated time for you, dealing with my teeth, I must thank you both so very much for your patience and perseverence with my difficult mouth . Richard - you never give up until you are sure that everything will be comfortable for me. Chris- it is so nice to know that your friendly smiling face will be in the waiting room-ready to cheer and reassure! Between you, you make a visit to the dentist almost a pleasure!

yours Nancy.

3rd Oct.2008

I received this short testimonial from a lady who has recently has an upper molar tooth replaced with a dental implant-supported crown. Just before embarking on the final four or five visits, she moved from Newbury to Norwich but wanted to continue with us. That meant a 362 mile, 7 hour round trip to the dentist. Now that's what I call dedication !

“Dear Richard and Chris,

I'm thrilled with the new tooth and it's great to be able to chew on both sides!  Thank you so much for your wonderful care, professionalism and all round brilliance!

Warmest wishes,

Ros “

Dear Richard,  

I am happy to provide the following testimonial for use on your website: 

"I have always found going to the dentist a traumatic experience, and after one particularly bad session with my former dentist, I called Richard Charon's practice desperate to find a new, more understanding dentist.  From the moment I made that first tearful call I was reassured.  First by Richard's wonderful wife and practice manager, Chris, and then by Richard and his team.  I have just had the last of a series of several appointments, none of which were preceeded by a sleepless night, and all of which were conducted with the utmost professionalism and sensitivity to my needs.  Richard's practice is an hour's drive away for me, but I do it without a thought.  My confidence and faith in dentists has been restored and I can't thank Richard and Chris enough.  It is my pleasure to recommend this practice to the most nervous of patients!"

 Best regards

 Adele

29th July 2008

Dear Richard, Chris and Team

As you know the only thing I wanted for my wedding was a perfect set of teeth and you truly delivered. I don't quite know how you did it but you are miracle workers. No more gap and I'll smile all the wider for it on the big day. This has made a tremendous difference to my confidence and I am so delighted by the result. Thank you all.

Victoria

25th July 2008

To whom it may concern

RE: St.Mary's House Dental Practice

My family and I have been patients at the St Mary’s House Dental Practice for over 5 years and in that time have been greatly impressed with the high level of efficiency and professionalism that we have experienced.

Richard and Chris also provide something that is at least as important to dental patients which is a caring and relaxed environment in which to have dental treatment.  Nothing ever appears to be too much trouble and we have always been made to feel welcome and treated with respect and thoughtfulness.It has been a pleasure to be one of their patients.Roland Bullivant - Clinical Hypnotherapist

21 June 2008 15:41
5th August 2008

Richard,I am delighted to be able to provide yet another glowing testimonial for your website….As a new patient to Richard I would just like to say what a surprisingly ‘nice’ experience it was to visit the dentist. I have tried several dentists but can honestly say this time around I feel like I’m getting the best of both worlds; an excellent dentist who has taken the trouble to keep his own training and that of his team to a high standard, as well as providing a modern family run business with a welcoming style to it. The style of the welcome and service you receive makes you feel important as a valued patient and totally puts you at ease from the moment you walk in; Richard’s own practice style of explaining everything, from the way the treatment will be performed, to how your mouth will feel during and when recovering from the new style pain-free method of anaesthetic, The Wand! The anaesthetic is something that always made me nervous and worried, but this is the first time I can honestly say I felt no pain! Thank you Richard, and thanks to your team. I am having a course of treatment with Richard but am not concerned about it at all, in fact I feel excited about the final results!

Not something I thought I’d ever be able to say with hand on heart!Very best regards,

Jo  

Jo Barnes

18/02/08

I am writing to express my thanks to Richard and his team for the outstanding care I have received during the past year as the result of an accident when 2 upper and lower incisors were almost knocked out of their sockets and I needed emergency treatment straight away.

On 31st December 2007 I called Richard, who was on holiday at the time, and he came back to Newbury immediately to examine the damage to my mouth. Naturally I was in extreme pain but Richard’s anaesthesia techniques plus his reassurance and explanations during each stage of the treatment meant that I had ABSOLUTELY NO PAIN WHATSOEVER during the subsequent straightening and root-filling of these teeth.  Richard’s professionalism and thoughtfulness have been outstanding.  Furthermore I have been so impressed with the fact that he was not afraid to seek further advice before and during treatment to make sure that I received the best care possible.  A year on and my teeth have recovered completely from the trauma.I would not hesitate in recommending Richard to anybody  who is considering choosing a new dentist or who is anxious about painful treatments – as mentioned previously the anaesthesia techniques that Richard uses ensure a completely pain free experience.  Thank you to everyone at Richard Charon’s Dental Practice,

Anthea Nash

 Downe House School

Cold Ash

RG18 9JJ

“Recommendation for Dr. Richard Charon”

Dr. Charon has been my dentist for over 18 years. During that time I have had the most excellent professional treatment. Dr. Charon keeps abreast of the latest dental techniques, which ensures that you get the most accurate diagnosis and the best treatments available. Having full use of all your teeth is a “quality of Life” issue and I rate dental care as an important priority in my life. Yes, I have had the need for fillings, inlays and bridges where necessary ( most likely caused by earlier neglect) but there have been many years now where only minimal intervention has been required. 

 As I approach my 70th birthday, I am pleased to report that my teeth are in excellent condition due, in no small measure, to the care and attention paid by Dr. Charon and his team over the years. On a personal note, may I say what a pleasure it is to know Richard and his wife, Chris who at all times have been efficient, courteous and friendly.

David Hunt

1 February 2008

20th December 2007

Dear Chris,

Firstly, a big Thank you for the treatment and service provided by Richard, yourself and the rest of the team over the course of this year.

When I first visited you back in the summer I had no idea that so many appointments would have followed, but I can honestly say that I’m now a good deal more relaxed and comfortable about visiting yourselves than I have at any point in the past.

Please feel free to use the text below as a testimonial in any way you see fit.
As someone who is very anxious about dentistry and had let my check-ups lapse as a result, I was pleasantly surprised by the approach offered by Richard Charon and his team.

From the outset my anxiety was recognised and I was offered a number of options to help address this and restore my confidence in the work to be done. I chose the “happy Air” sedation which has worked wonderfully for me and I would easily recommend this to any other person apprehensive about visiting the dentist.

With Richard’s consultative-led approach and my personal treatment plan, I always felt well informed. Together with the professional attitude offered by the practice I now have no reason to dread visiting the dentist and let my check-ups lapse again!

Wishing you a Happy Christmas and a prosperous New Year!

Kind regards,

Stephen Bennet

Dear Richard, Chris & Staff,
Happy New Year.
Below is the testimonial I promised, sorry it has taken so long, it wasn't until Chris called me earlier to book my next appointment that it jogged my memory!
Regards,
Trudie

I can not thank you enough for your patience and understanding of my fear of the dentist, as you know before I set foot in your practice I had not visited the Dentist for 10 years. After overcoming another fear earlier in the year I knew I had to take the plunge and sort out my teeth, after speaking with a few dentists, I called your practice and spoke with Chris I explained my fear, she empathised and put me at ease.

The first time I visited my heart was beating so fast and my legs were like jelly, but over the course of my visits I have overcome my fear and at my last appointment I did not even need the 'happy air'

Once again a big thank you to you and your staff, I am now looking forward to completing my course of treatment and having a new smile.

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